VS SALONS UK LIMITED PRIVACY POLICY

Purpose of this privacy notice

This privacy notice aims to give you information on how VS Salons UK Limited collects and processes your personal data. This can be collected when you visit one of our salons as a customer or through one of our websites when you purchase a product or sign up to our newsletter etc.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplementsthe other notices and is not intended to override them.

 

Controller

For the purpose of the Data Protection Act 1998, the Data Controller is VS Salons UK Limited, Company No:12906241 and is responsible for your personal data (collectively referred to as VS Salons UK Limited, "we","us" or "our" in this privacy notice).

We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data protection officer using the details set out below.

 

Contact Details

Our full details are:

Full name of legal entity: VS Salons UK Limited
Name of data protection officer: Diane Marsh
Email address: diane.marsh@sassoonglobal.com
Postal address: Sassoon Salon, 1 Marsden Street, Manchester. M2 1HW

Telephone number: 0161 524 1500

 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 

Changes to the privacy notice and your duty to inform us of changes

This version was last updated On 1 st February 2022 It is important that the personal data we hold about you is accurate and current. Please keep us informed if any of the details you provide to us should change, during the course of your relationship with us.

 

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

 

(A) Identity Data

 

This includes data relating specifically to your identity, such as your first name, last name, or similar identifier, marital status, title, date of birth and gender. 

 

(B) Contact Data

 

This includes data relating to how you may be contacted, such as your billing address, delivery address, email address and telephone numbers.

 

(C) Financial Data

 

This includes data relating to your means and methods of payment, such as your bank account and payment card details.

 

(D) Transaction Data

 

This includes data relating to the transactions you have carried out with us, such as details about payments from you and other details of products you have purchased from us.

 

(E) Technical Data

 

This includes more technical data that we may obtain when you make use of our website, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

 

(F) Usage Data

 

This includes information about how you use our website, products and services.

 

(G) Marketing and Communications Data

 

This includes your preferences in relation to whether or not you want to receive marketing from us and our third parties and also your communication preferences. 

 

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data which will be used in accordance with this privacy notice. 

 

Special Categories of Personal Data

We collect the following special categories of personal data about you.

 

Details about your:

• Skin tests

 

We collect and process the above data only where it is strictly necessary. Please note that this only relates to when you visit our salons for a colour treatment or beauty service where there is a need for this to be carried out for your health and safety. These results are kept for a period of 6 months.

 

Furthermore, we will only collect and process the above sensitive personal data where you have provided us with your explicit consent to do so. 

 

You can request for these to be deleted sooner by emailing our Data Protection Officer, but please note that if you ask for a service that requires a skin test, there will be a delay whilst this is carried out.

 

You aren’t under any obligation to consent for us to process your sensitive personal data. However, without this, if there is a service which requires a skin test, we will be unable to provide the colour treatment or beauty service which you have asked for, if it is reliant on this being carried out.

We use different methods to collect data from and about you including through:

 

(A) Direct interactions

 

You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 

 

• subscribe to our newsletter or other publications; 
• register in salon for appointment reminders 
• request marketing to be sent to you; 
• enter a competition, promotion or survey; or 
• give us some feedback

 

(B) Automated technologies or interactions

 

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.

 

We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

Lawful Basis

 

• Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
• Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

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Third Parties

 

• External Third Parties
  • Service providers [acting as processors] based in the UK and America who provide IT and system administration services.
  • Professional advisers [acting as processors or joint controllers] including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities [acting as processors or joint controllers] based in the United Kingdom who require reporting of processing activities in certain circumstances.

 

Your Legal Rights

You have the right to:

 

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: 
  • if you want us to establish the data's accuracy; 
  • where our use of the data is unlawful, but you do not want us to erase it; 
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or 
  • you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

 

• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.